billing + plans.
stripe under the hood. every workspace has its own plan + stripe customer. cancel anytime; we don’t hide the cancel button.
upgrading.
workspace → billing → pick a tier → enter card → confirm. stripe handles the checkout. immediately on success, your tier flips and the new features turn on. proration is automatic — if you upgrade mid-cycle, stripe credits you for the unused time on the old tier.
downgrading.
same place. pick a lower tier. the change takes effect at the next billing cycle; you keep the higher-tier features until then. when the cycle flips:
- extra links beyond the new limit get archived automatically. nothing’s lost; restore by re-upgrading.
- extra workspaces beyond the new limit get marked read-only. links keep serving until you sort it out.
- tier-gated features (custom domains, presave, broadcasts, pixels) get disabled. data stays.
cancelling.
workspace → billing → cancel subscription. takes effect at the end of the current cycle (no early cutoff — you paid for the month). your workspace drops to the free tier, links keep serving subject to the free-tier limits.
taxes.
prices on the pricing page are exclusive of VAT / sales tax. stripe collects what we’re required to in your jurisdiction at checkout — EU VAT, UK VAT, israeli VAT, US states with marketplace facilitator laws. invoice has the breakdown.
for VAT-registered businesses: enter your VAT number at checkout for reverse charge.
invoices.
every payment generates a stripe invoice. you can download all of them from workspace → billing → invoices. line items include the tier, the period, and any taxes.
if a payment fails.
stripe retries the card a few times over a week. during that window your workspace stays on its paid tier. if all retries fail, the workspace drops to the free tier; we email you with a payment-update link.
we don’t suspend or freeze workspaces on first payment fail. that’s a surprise we don’t want to give you.